Refund & Return Policy

Due to the nature of herbal and wellness products, we do not accept returns once an order has been delivered.

Refunds are applicable only in the following cases:

• The product received is damaged
• The product received is incorrect
• Items are missing from the order

The issue must be reported within 24 hours of delivery with clear photos or videos for verification.

If approved:

• The refund will be processed to the original payment method
• Refunds are completed within 5–7 business days

Refunds will not be provided for:

• Change of mind
• Used or opened products
• Incorrect address provided by the customer